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From project launch to successful ISO certification, independently and without interrupting ongoing operations.
Most SOC 2 requirements were already met thanks to the preparatory work for ISO 27001. Bliro started the next step with a clear advantage.
Passed on the first attempt. No rework and no second round.
Put your compliance on autopilot - both data protection and information security.
About the Company
Bliro provides every sales representative with a personal AI assistant for meeting preparation directly from the CRM, automatic notes and follow-ups, as well as a Personal Phone Assistant for on the go. The platform is specifically designed for manufacturing companies and industrial enterprises with large sales organizations: It relieves field sales representatives of manual documentation and provides leadership teams with the conversation data and analyses they need for coaching, forecasting, and growth. Customers like Telefónica Germany, Stepstone, and LANXESS rely on Bliro as the standard for privacy-first AI in B2B enterprise sales.
The Challenge
As a rapidly growing AI company in a security-sensitive market, Bliro faced the task of navigating ISO 27001 requirements in a structured and scalable manner, without losing sight of its core business. Subsequently, SOC 2 also needed to be addressed, with Kertos providing dedicated expert support and a structured Excel tracking system. Furthermore, Bliro required access to a data protection officer and a professional Trust Portal to transparently provide customers with security and data protection evidence.
The Solution
Kertos provided Bliro with the infrastructure to centrally manage and drive the ISO 27001 certification process with documentation. The combination of automated controls, clear structuring, and needs-based expert access allowed Bliro to largely manage the process independently – efficiently and without unnecessary overhead. For the subsequent SOC 2 journey, Kertos supplemented its support with targeted expert assistance and a structured tracking system.
Key Components of the Solution:
- ISO 27001 Controls: fully mapped and managed on the Kertos platform
- Azure AutoChecks: automated verification of technical controls to reduce manual effort
- Trust Portal: proactive communication of certifications, security policies, and compliance reports to customers
- Incident Management & TOM Management: structured documentation and responsiveness
- RoPA Management: efficient management of GDPR documentation obligations
- Privacy Training Videos: to ensure company-wide data protection awareness
The Result
The collaboration with Kertos enabled Bliro to successfully complete ISO 27001 certification in approximately four months – without losing focus on its core product: building the most powerful, privacy-oriented AI assistant for enterprise sales teams. For the subsequent SOC 2 process, Kertos reliably provided expert knowledge and structured tracking tools. Close guidance from data protection officers, compliance specialists, and certified auditors ensured that Bliro was secure and well-positioned throughout the process.
Security that wins the trust of enterprise customers.
Kertos enabled us to centrally manage the entire ISO 27001 certification while staying fully focused on our product. With automated controls, first-class expert support, and a clear structure, the process was more efficient than expected and has permanently strengthened our position with enterprise customers.
